Privacy Policy
Privacy Policy
Introduction
Rock Drill Spare Parts Shop (“Company” or “We”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, https://rockdrill.shop/ (“Site”). This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Personal Data Collected
The personal data we collect includes:
- Identity Information: First and last name.
- Contact Information: Email address, phone number, mailing address.
- Order Information: Information about orders placed by the customer.
This information is collected to enhance our analysis and customer service processes.
2. Use of Personal Data
The collected personal data is used for the following purposes:
- Customer Service: To respond to customer support requests and resolve issues.
- Analysis: To evaluate website performance and improve the user experience.
We process this data solely for the specified purposes.
3. Sharing of Personal Data
Your personal data is not shared with third parties. It is used exclusively within Rock Drill Spare Parts Shop for the purposes outlined above.
4. Retention Period of Personal Data
We retain your personal data only for as long as necessary. Personal data collected is kept for 6 months from the date of collection for the purposes stated and securely deleted thereafter.
5. User Rights
Under the GDPR, users have the following rights:
- Right to Access: The right to know what data we hold about you.
- Right to Rectification: The right to request corrections to inaccurate or incomplete data.
- Right to Erasure: The right to request the deletion of your personal data.
To exercise these rights, please contact us at info@delkom.com.tr.
6. Cookies and Tracking Technologies
For more information about our use of cookies and tracking technologies, please refer to our Cookies Policy page.
7. Contact Information
If you have any questions regarding our Privacy Policy or wish to exercise your user rights, you can contact us at:
- Company Name: Delkom Delici Makinaları
- Address: Ostim OSB Mahallesi Uzayçağı Caddesi No:70 Yenimahalle/ANKARA, Turkey
- Phone: +90 312 354 13 84
- Email: info@delkom.com.tr
